Designing Museum Spaces That Sound as Good as They Look

Milena Jonas Bem – jonasm@rpi.edu
School of Architecture, Rensselaer Polytechnic Institute
Greene Bldg, 110 8th St
Troy, NY 12180
United States

Popular version of 2pAAa7 – Acoustic Design in Contemporary Museums: Balancing Architectural Aesthetics and Auditory Experience
Presented at the 188th ASA Meeting
Read the abstract at https://eppro01.ativ.me//web/index.php?page=Session&project=ASAICA25&id=3869561

–The research described in this Acoustics Lay Language Paper may not have yet been peer reviewed–

Museums are designed to dazzle the eyes but often fail the ears. Imagine standing in a stunning gallery with high ceilings and gleaming floors, only to struggle to hear the tour guide over the echoes. Later, you pause before a painting, hoping for quiet reflection, but you get distracted by nearby chatter. Our research shows how simple design choices, like swapping concrete floors for carpet or adding acoustic ceilings, can transform visitor experiences by improving the acoustic environment.

The Acoustic Challenge in Museums
Contemporary museums often embrace a “white box” aesthetic, where minimalist architecture puts art center stage. Usually, this approach relies on hard, highly reflective finishes like glass, concrete, and masonry, paired with high ceilings and open‐plan layouts. While visually striking, these designs rarely account for their acoustic side effects, creating echo chambers that distract from the art they’re meant to highlight.

Testing “What if?” in Real Galleries

museum gallery

Figure 1. Room-impulse-response measurement in progress: a dodecahedral loudspeaker (left) emits test signals while a microphone records the gallery’s acoustic “fingerprint.” Photo: Aleksandr Tsurupa

To solve this, we visited museum rooms, recording how sound traveled in each space, like capturing an “acoustic fingerprint”, which we name room impulse response. Using these recordings, we built virtual models to test how different materials (e.g., carpet vs. concrete) changed the sound in the space. We evaluated three levels of sound absorption (low, medium, and high) on the floor, ceiling, and walls. Then we evaluated how these choices affected key acoustics metrics, including how long sound lingers (reverberation time, or RT), how intelligible speech is (Speech Transmission Index, or STI), and how far away you can still understand a conversation clearly (distraction distance).

Key Findings

1. More Absorption Always Helps: Our first big finding is that adding more absorption always helps—no exceptions. Increasing from low→medium→high absorption consistently: cut reverberation in half or more, boosted speech clarity by 0.05–0.10 STI points, and made speech level drop faster with distance (good for privacy).

2. Placement Matters: where you put that absorption makes a practical difference:

    • Floors yield the single biggest improvement, swapping concrete for carpet cuts reverberation by 1.8 seconds. However, it does not always guarantee meeting ideal results; supplemental ceiling or wall treatments may still be needed to hit ideal RT, clarity, and privacy levels.
    • Ceilings delivered the largest jumps in STI and clarity, showing the greatest overall increase in distraction distance and better sound attenuation. So, going from a fully reflective ceiling to wood and then microperforated ceiling panels is compelling for intelligibility.
    • Walls emerged as the ultimate privacy tool. Only high-absorption plaster walls drove conversation levels at 4 m below 52 dB and created the steepest drop-off, perfect for whisper-quiet exhibits or multimedia spaces.

3. A Simple STI‐Prediction Shortcut: Measuring speech intelligibility typically requires specialized equipment and complex calculations. We distilled our data into a simple formula to predict STI using just a room’s volume and total absorption—no advanced math required (STI ranges from 0–1; closer to 1 = perfect intelligibility).

Figure 2. Predicted Speech Transmission Index (STI) across room volume and total absorption area. Warm colors indicate higher STI in smaller, highly absorptive spaces; cool colors indicate lower STI in large, reflective rooms. The overlaid equation estimates STI from volume, absorption, and reverberation time. Source: Authors

Hear the Difference: Auralizations from Williams College Museum
Below is one of the rooms that was used as a case study (Figure 3). Using auralizations (audio simulations that let you “hear” a space before it’s built), you can experience these changes yourself. Click each scenario below to hear the differences!

Figure 3. Museum gallery (photo) and its calibrated 3D model. The highlighted gallery “W1” served as a case study for virtually swapping floor, wall, and ceiling finishes to predict acoustic outcomes. Source: Authors

Note: Weighted absorption coefficient (αw): varies from 0 to 1, higher = more sound absorbed.

Wall:

Ceiling:

The takeaway?
Start with sound-absorbing floors to reduce echoes, add ceiling panels to sharpen speech, and use high-performance walls where privacy matters most. These steps do not require sacrificing aesthetics—materials like sleek microperforated wood or acoustic plaster blend seamlessly into designs. By considering acoustics early, designers can create museums that are as comfortable to hear as they are to see.

 

Enhancing Museum Experiences: The Impact of sounds on visitor perception.

Milena J. Bem – jonasm@rpi.edu

School of Architecture, Rensselaer Polytechnic Institute, TROY, New York, 12180, United States

Samuel R.V. Chabot – Rensselaer Polytechnic Institute
Jonas Braasch – Rensselaer Polytechnic Institute

Popular version of 4aAA8 – Effects of sounds on the visitors’ experience in museums
Presented at the 185th ASA Meeting
Read the abstract at https://doi.org/10.1121/10.0023459

Please keep in mind that the research described in this Lay Language Paper may not have yet been peer reviewed.


Have you ever wondered how a museum’s subtle backdrop of sound affects your experience? Are you drawn to the tranquility of silence, the ambiance of exhibition-congruent sounds, or perhaps the hum of people chatting and footsteps echoing through the halls?

Museums increasingly realize that acoustics are crucial in shaping a visitor’s experience. There are acoustic challenges in museum environments, such as finding the right balance between speech intelligibility and privacy, particularly in spaces with open-plan exhibition halls, coupled rooms, high volumes, and highly reflective surfaces.

Addressing the Challenge
Our proposal focuses on using sound masking systems to tackle these challenges. Sound masking is a proven and widely used technique in diverse settings, from offices to public spaces. Conventionally, it involves introducing low-level broadband noise to mask or diminish unwanted sounds, reducing distractions.

Context is Key
In recognizing the pivotal role of context in shaping human perception, strategically integrating sounds as design elements emerges as a powerful tool for enhancing visitor experiences. In line with this, we propose using sounds congruent with the museum environment more effectively than conventional masking sounds like low-level broadband noise. This approach reduces background noise distractions and enhances artwork engagement, creating a more immersive and comprehensive museum experience.

Evaluating the Effects: The Cognitive Immersive Room (CIR)
We assessed these effects using the Cognitive Immersive Room at Rensselaer Polytechnic Institute. This cutting-edge space features a 360° visual display and an eight-channel loudspeaker system for spatial audio rendering. We projected panoramic photographs and ambisonic audio recordings from 16 exhibitions across five relevant museums — MASS MoCA, New York State Museum, Williams College Museum of Art, UAlbany Art Museum, and Hessel Museum of Art.

The Study Setup
Each participant experienced four soundscape scenarios: the original recorded soundscape in each exhibition, the recorded soundscape combined with a conventional sound masker, the recorded soundscape combined with a congruent sound masker, and “silence” which does not involve any recording, comprising the ambient room noise of 41 dB. Figure 1 shows one of the displays used in the experiment and below the presented sound stimulus.

Figure1: Birds of New York exhibition – New York State Museum. The author took the photo with the permission of the museum’s Director of Exhibitions.

Scenario 1: originally recorded soundscape in situ.
Scenario 2: recorded soundscape combined with a conventional sound masker.
Scenario 3: the recorded soundscape combined with a congruent sound masker.

After each sound stimulus, they responded to a questionnaire. It was applied through a program developed for this research where participants could interact and answer the questions using an iPad. After experiencing the four soundscapes, a final question was asked regarding the participants’ soundscape preference within the exhibition context. Figure 2 shows the experiment design.

Figure 2

Key Findings
The statistically significant results showed a clear preference for congruent sounds, significantly reducing distractions, enhancing focus, and fostering comprehensive and immersive experiences. A majority of 58% of participants preferred the congruent sound scenario, followed by silence at 20%, original soundscape at 14%, and conventional maskers at 8%.